Our mission & values

Who are we?

A passion for botanicals since 1985

Since 1882, we’ve utilised our knowledge, connections and passion for botanicals to provide a seamless, bespoke, end-to-end dried botanical procurement service. We’re proud to have built long-lasting partnerships with a huge variety of businesses across a broad range of industries, working with small artisan companies all the way up to international brands. Our firmly established network of over 300 global suppliers means we can provide a consistent and reliable service. As experts in our field, we are more than happy to take the complexities of botanical procurement into our hands. With 100% recyclable packaging and a commitment to sustainable sourcing, we’re also doing our bit to help businesses make better buying choices.

To promote and supply high quality, naturally good plant ingredients for their many benefits and to support a sustainable diversity of plants and their habitats for the future of the planet.

To be a knowledgeable, reliable, and honest partner for organisations looking to procure high-quality botanical ingredients.

To support the community through the generation of stable and rewarding employment, recognising the value our employees bring to maintaining a successful and sustainable business.

Our values

We’re passionate about botanicals, but we’re also dedicated to providing the best customer service.

We care

We care passionately for our team, our customers, our suppliers and our environment. Ultimately, we put the people at the heart of everything we do.

We can

We have the people, the goods and the systems to deliver the botanicals you need for your operation. Our expertise, experience, supply network, procedures, storage capacity, stock and systems to ensure we will deliver.

We will

We have thrived since 1882 because we Care, because we Can and we Do. If we take you order we will do all we can to deliver to you as promised.

Why our clients work with us

Over 2,000 customers, from artisan businesses to global brand manufacturers, choose us as their botanical supplier. However ambitious your business goals, let us help you achieve them as your reliable wholesale bulk-buy botanical supplier.

Top rated customer service

A personalised approach

Quality accreditations

Masters of global trade

Product quality and suitability

Assured standards

300+ trusted global suppliers

We can hold stock for you on contract

Fast and reliable delivery

How we work

Our accreditations

Our longevity is built on high standards.

Accreditations & Policies

FAQs

Below are some of the most commonly-asked questions by our customers. We’re here to help with all your botanical procurement enquiries, and if you can’t find the information you’re looking for, head over to our dedicated FAQ page or contact the team who will be happy to advise.

How do we become a customer?

Once you’ve accepted a quote from us, we will send you a new customer questionnaire to complete and return so we can set you up on our system. Once we have you set up, we will raise a pro forma invoice for settlement prior to shipping your order.

Do you hold much stock?

We typically carry around 600 products in stock and would aim to deliver most orders from stock. We receive new stock constantly, and we will always try to be as accurate as possible with availability timescales if we have to put your sales order on back order.

Can you advise us what botanicals we need?

Yes – with a long history and plenty of expertise, the team are more than happy to advise on the extensive range of botanicals we have in stock. However, what you need will depend on your business requirements. It is ultimately up to you, the customer, to decide what products you need and how to use them.

Is your packaging fully recyclable?

The vast majority of our packaging materials and fully recyclable. Almost all materials we supply come packed in multi-layer paper bags (sometimes with plastic liners for powders) or woven polypropylene sacks.